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Who we are and when these terms of use apply

1. Welcome to our website mindtowomb.com (“Website”) and/or our therapy platforms including our mobile apps. (Company Number 15074450).

2. If you continue to browse and use our Website and/or Apps or purchase any products or services on our Apps, you are agreeing to comply with and be bound by the terms and conditions of use in Part I of these terms, which together with the other terms which may apply to you described below govern our relationship with you in relation to our Website and Apps. We recommend that you print a copy of these terms for future reference. If you do not agree to these terms of use, you must not use our Website or our Apps.

3. You must be at least 18 years old

4. If you purchase services, digital content or any other products on our Apps, our terms and conditions of supply in Part II of these terms will apply to the sales.

Our liability

1. Viruses and damage to computer equipment: We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Website or Apps or to your downloading of any content on it, or on any website and/or app linked to it. You should therefore ensure that your devices used to access the App are protected against viruses and harmful code.

Use of Mindtowomb.com:

1. You may use our Website and Apps only for lawful purposes. You may not use our Website and Apps:

   1. In any way that breaches any applicable local, national or international law or regulation.

   2. In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.

   3. For the purpose of harming or attempting to harm any person in any way.

   4. To bully, insult, intimidate or humiliate any person.

   5. To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

   6. To make video or audio recordings of therapy sessions, even for your own personal reference.

Providing our Services and Digital Content

1. Therapy Sessions. When you book a therapy session you will pay or become liable to pay the fees for our services for that session at the time of booking. 

2. Other Services or Digital Content. When you order any other services or digital content from us, you will usually be required to pay before we provide such services or digital content, the price for which will be stated on the page on which you place your order. 

3. We are not responsible for delays outside our control. If our supply of the services or digital content is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any services or digital content you have paid for but not received.

How to contact us

1. How to contact us. Please use the contact form page or email us directly. We aim to respond within 24 hours (working day). 

Who Provides the Services

1. The Mental Health Practitioners are regulated. Each Mental Health Practitioner is regulated by one or more of the following regulators:

   1. Nursing and Midwifery Council (NMC);

   2. Social Work England (SWE)

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Mind to Womb is a UK based online therapy platform but we offer sessions to our clients based on your local timezone worldwide. The platform will note your timezone at the point of login so you can select a session time that works best for you. This will also be reflected in any booking confirmation and reminder emails. Please note that Mind to Womb will not know if your local timezone has changed since you made the booking unless you actively log back into the app and so reminder emails may still show the booking as based on your original timezone. The app does not automatically update your timezone based on your device settings. We encourage clients to make a note of any changes to their location from the time of booking to ensure they don’t miss their sessions. Mind to Womb does not take responsibility for any missed sessions and the usual cancellation policy will apply.

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